orders
Failed payments after checkout
Diagnose declined cards, PayPal interruptions, and COD edge cases without losing your cart.
1 min read · Updated 2026-03-10
AI explanation
This article explains Salvya payment verification failures after checkout, including retry steps, session preservation, and when orders are not created.
- Failed authorization does not always create an order
- Retry checkout from bag or confirmation email when offered
- Payment methods vary by region — see payment policy
- Contact support with timestamp and method used
Common causes
- Card issuer decline or 3DS timeout
- PayPal session expired
- Address validation mismatch
- Inventory change between bag and payment
What to do
1. Open your bag — lines may still be present. 2. Retry checkout with another method where available. 3. If charged without confirmation email, contact support immediately.
GET /api/orders
Cookie: sb-access-token=...Authenticated users can list recent orders via the Orders API.
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